Boil Water Advisories in Ontario: What They Mean and What to Do

Table of Contents

Boil water advisories are issued in Ontario when drinking water may be unsafe. These advisories help protect residents and businesses from harmful bacteria, viruses, and other contaminants.

A boil water advisory means tap water should be boiled before use until officials confirm the water is safe again.

Understanding what causes a boil water advisory—and knowing what to do during one—can help protect your health and prevent contamination.

In this guide, you’ll learn:

  • What a boil water advisory is
  • Why boil water advisories are issued
  • Who issues advisories in Ontario
  • What to do during an advisory
  • How to safely use and store water
  • What to do after an advisory ends

What Is a Boil Water Advisory?

A boil water advisory (BWA) is a public health warning issued when drinking water may contain harmful microorganisms or contaminants.

During a boil water advisory, tap water should not be consumed unless it has been properly boiled first.

Boil water advisories are usually temporary and remain in place until testing confirms the water is safe.


Why Are Boil Water Advisories Issued?

Boil water advisories are issued when water systems may be contaminated or at risk of contamination.

Common causes include:

Bacterial Contamination

Harmful microorganisms such as:

  • E. coli
  • Coliform bacteria
  • Giardia
  • Cryptosporidium

can enter drinking water systems and create health risks.

Water Main Breaks

Broken water mains or low water pressure can allow contaminants to enter pipes.

Sewage System Problems

Sewage backups or cross-connections can contaminate drinking water supplies.

Flooding and Severe Weather

Heavy rainfall, flooding, and storms can affect water treatment systems and water quality.

Chemical Spills or Industrial Pollution

Industrial accidents or chemical spills near water sources may trigger a precautionary advisory.


Who Issues Boil Water Advisories in Ontario?

Several organizations may issue boil water advisories in Ontario.

These include:

  • Municipal governments
  • Local public health units
  • The Ontario Ministry of Health
  • Indigenous Services Canada for First Nations communities

Residents can also check local public health websites for active advisories in their area.


What to Do During a Boil Water Advisory

If a boil water advisory is issued in your area, follow these important safety steps.


Boil Water Before Using It

Boiling water kills most harmful bacteria and microorganisms.

How to Properly Boil Water

  • Bring water to a rolling boil
  • Boil for at least 1 full minute
  • Allow the water to cool naturally
  • Store boiled water in clean containers

Use Boiled or Bottled Water for Drinking and Cooking

During a boil water advisory, only use boiled or bottled water for:

  • Drinking
  • Brushing teeth
  • Cooking
  • Preparing infant formula
  • Washing fruits and vegetables
  • Making coffee or ice

Be Careful When Washing Dishes

Hand Washing Dishes

Use boiled or bottled water when washing dishes by hand.

Using a Dishwasher

Dishwashers may be safe if they have a sanitizing cycle or reach high temperatures.


Bathing and Personal Hygiene

Adults and Older Children

Showering is generally safe, but avoid swallowing water.

Infants and Toddlers

Use boiled or bottled water for bathing young children.


Business Safety During a Boil Water Advisory

Businesses in food service, healthcare, and hospitality may need to adjust operations during an advisory.

Possible safety measures include:

  • Using bottled water for food preparation
  • Turning off soda fountains and ice machines
  • Providing hand sanitizer
  • Following Ontario safe drinking water regulations

How to Store Boiled Water Safely

Safe water storage is important during a boil water advisory.

Water Storage Tips

  • Use clean glass or BPA-free plastic containers
  • Keep containers sealed and covered
  • Refrigerate boiled water when possible
  • Use stored water within 24 to 48 hours

When Is It Safe to Use Tap Water Again?

A boil water advisory is lifted only after water testing confirms the supply is safe.

Always wait for an official notice before returning to normal water use.


What to Do After a Boil Water Advisory Ends

Once the advisory is lifted, follow these steps to clean your plumbing system.

Flush Household Pipes

Run cold water taps for at least 5 minutes.

Replace Water Filters

Replace:

  • Fridge filters
  • Faucet filters
  • Water pitcher filters

Clean Ice Makers and Water Dispensers

Discard old ice and sanitize ice machines or dispensers.

Run Dishwashers

Run an empty sanitizing cycle before washing dishes normally.


How to Help Prevent Future Boil Water Advisories

Some water issues can be reduced through regular maintenance and monitoring.

Preventative Tips

  • Test private well water regularly
  • Maintain septic systems properly
  • Install backflow prevention devices
  • Monitor local water quality updates

Ontario recommends testing private well water at least 3 times per year.


Conclusion

Boil water advisories help protect public health when drinking water may be contaminated. Knowing how to respond can reduce health risks and keep your household or business safe.

If you receive a boil water advisory:

  • Boil water before use
  • Follow public health instructions
  • Wait for official clearance before using tap water normally

Professional water testing and monitoring can also help identify potential water quality concerns before they become serious problems.

For expert water testing and compliance support, contact Canadian Water Compliance.

Updated for MD 15161 & ASHRAE 188

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Updated for MD 15161 & ASHRAE 188

free facility resource

Get Our Free Checklist for Legionella Prevention

Quickly verify against MD 15161 & ASHRAE 188.

Verify Corrective Action Triggers

Audit Your Record-Keeping Logs

Identify Legionella Risks Instantly