Terms of Service

Effective date: April 29, 2026

Last updated: April 29, 2026

These Terms of Service ("Terms") explain the rules for using the website located at canadianwatercompliance.ca (the "Site"), operated by Canadian Water Compliance ("Canadian Water Compliance," "we," "us," or "our").

By accessing or using the Site, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

1. Eligibility

You must be the age of majority in your province or territory to use this Site.

By using the Site, you confirm that:

• you meet this requirement; and
• any information you provide is accurate and complete.

2. Informational Use Only

This Site is provided for informational and marketing purposes only.

Content related to:

• water quality,
• water testing,
• compliance,
• regulations,
• contaminants, and
• industry standards

is intended as general guidance only.

Information on this Site does not replace professional, legal, engineering, medical, scientific, or regulatory advice.

Because regulations and facility conditions vary, you should not rely solely on information from this Site to determine compliance obligations or operational decisions.

3. Quote Requests

Submitting:

• a quote request,
• contact form,
• checklist download, or
• other request through the Site

does not create a contract for services.

Any services provided by Canadian Water Compliance — including water testing, laboratory analysis, reporting, sampling, or consulting — are governed by a separate written agreement, proposal, or service contract.

If there is a conflict between these Terms and a signed service agreement, the signed agreement will apply.

4. Acceptable Use

You agree not to:

• violate any laws or regulations;
• submit false or misleading information;
• attempt unauthorized access to systems or networks;
• interfere with Site functionality or security;
• upload viruses, malware, or harmful code;
• scrape, copy, or reproduce Site content without permission; or
• use the Site in a way that could harm our business or reputation.

We may suspend or terminate access to the Site at any time if we believe these Terms have been violated.

5. Intellectual Property

All content on this Site is owned by Canadian Water Compliance or its licensors.

This includes:

• text,
• graphics,
• logos,
• images,
• videos,
• downloadable resources,
• layouts, and
• underlying code.

These materials are protected by Canadian and international intellectual property laws.

You may:

• access the Site for personal or internal business use; and
• download or print resources for internal use only.

You may not:

• reproduce,
• distribute,
• modify,
• sell, or
• create derivative works

without prior written permission.

"Canadian Water Compliance" and related logos are trademarks of Canadian Water Compliance.

6. User Submissions

If you send information to us through:

• forms,
• email, or
• other communication channels,

you confirm that you have the right to provide that information.

You also grant us permission to use the information:

• to respond to your request; and
• as described in our Privacy Policy.

Please do not submit confidential or highly sensitive information through the Site.

Any non-confidential feedback, ideas, or suggestions may be used by us without compensation or restriction.

7. Third-Party Links

This Site may contain links to third-party:

• websites,
• regulations,
• standards, or
• resources.

These links are provided for convenience only.

Canadian Water Compliance does not control or endorse third-party content and is not responsible for:

• accuracy,
• availability,
• security, or
• practices of external websites.

You access third-party websites at your own risk.

8. Disclaimers

Where permitted by law, the Site and all content are provided "as is" and "as available."

We make no guarantees or warranties regarding:

• accuracy,
• completeness,
• reliability,
• availability, or
• uninterrupted operation of the Site.

We do not guarantee that:

• the Site will always be available;
• errors will be corrected; or
• the Site is free from viruses or harmful components.

Nothing in these Terms limits rights that cannot legally be excluded under applicable law.

9. Limitation of Liability

Where permitted by law, Canadian Water Compliance and its representatives will not be liable for:

• indirect damages,
• incidental damages,
• consequential damages,
• lost profits,
• lost revenue,
• business interruption,
• data loss, or
• other related losses

resulting from the use of, or inability to use, the Site.

Our total liability related to the Site is limited to CAD $100.

Some laws may not allow certain liability limitations. In those cases, applicable legal protections will apply.

10. Indemnification

You agree to defend, indemnify, and hold harmless Canadian Water Compliance and its affiliates from claims, damages, liabilities, costs, or expenses resulting from:

• your use of the Site;
• violation of these Terms; or
• violation of any law or third-party rights.

11. Privacy

Your use of the Site is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, and protect personal information.

12. Changes to These Terms

We may:

• update these Terms;
• modify the Site; or
• discontinue parts of the Site

at any time without notice.

When changes are made, the "Last updated" date at the top of this page will be revised.

By continuing to use the Site after changes are posted, you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of Ontario and the applicable federal laws of Canada.

Any disputes related to these Terms or the Site will be handled exclusively in the courts located in Toronto, Ontario.

By using the Site, you agree to the jurisdiction of those courts.

14. General Terms

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply.

Failure to enforce any provision does not waive our right to enforce it later.

These Terms, together with our Privacy Policy and any signed service agreement, represent the entire agreement related to your use of the Site.

You may not transfer or assign these Terms without our written consent.

15. Contact Us

Questions about these Terms?

Phone: (416) 488-0094

Email: service@canadianwatercompliance.ca