Privacy Policy

Last Updated: April 29, 2026

This statement explains how Canadian Water Compliance ("we," "us") handles personal information collected through our website at canadianwatercompliance.ca. It covers website use only.

What we collect

Information you submit. When you complete a quote request, contact form, or resource download (such as our Legionella checklist), we collect the information you provide — typically your name, email address, phone number, and any details you include in your message. As noted on the checklist form, downloading the checklist also signs you up for a follow-up email from our team.

Information collected automatically. When you visit the site, we and our service providers may automatically collect technical information such as your IP address, browser and device type, pages visited, referring site, and interactions with the site (including clicks on our phone number). This is collected through cookies and similar technologies, including Google Analytics and Google Ads conversion tracking.

How we use it

We use this information to:

respond to your inquiry or send the resource you requested;
send follow-up communications about our services where you have consented (you can unsubscribe at any time);
measure site traffic and the performance of our advertising; and
operate, secure, and improve the site.

We do not sell your personal information.

Cookies

We use cookies for site functionality, analytics (Google Analytics), and conversion tracking (Google Ads). You can control cookies through your browser settings or opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

Sharing

We share website information only with service providers that help us run the site and our communications (for example, web hosting, email, form, and analytics providers). Some of these providers, including Google, may store data in the United States.

Your choices

You can:

unsubscribe from our marketing emails using the link in any email;
ask us to access, correct, or delete the personal information we hold about you from website submissions; or
withdraw your consent to our use of your information at any time.

To make a request, contact us at SERVICE@CANADIANWATERCOMPLIANCE.CA or (416) 488-0094.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.